Read before confirming

Cancellation and rescheduling

Eligibility and charges depend on applicable venue or provider terms, booking state and relevant law. This guide is not a promise of a particular refund.

Before accepting a booking

Check cancellation cutoffs and local venue time.
Understand advance payments, refundable deposits, taxes and non-refundable costs.
Confirm weather disruption, venue cancellation and force majeure terms.
Check date-change pricing and vendor availability.

For an existing booking

Use the documented terms and contact the venue or platform support. Releasing a temporary hold is different from cancelling a confirmed booking; a request is not final until its state transition is confirmed.

A complete cancellation workflow and policy engine remain in development.

This is general platform guidance, not legal advice. Legal, payment and cancellation content must be reviewed before launch.

Explore Venues Contact Support

Read before confirming

Cancellation and rescheduling

Eligibility and charges depend on applicable venue or provider terms, booking state and relevant law. This guide is not a promise of a particular refund.

Before accepting a booking

Check cancellation cutoffs and local venue time.
Understand advance payments, refundable deposits, taxes and non-refundable costs.
Confirm weather disruption, venue cancellation and force majeure terms.
Check date-change pricing and vendor availability.

For an existing booking

A complete cancellation workflow and policy engine remain in development.

This is general platform guidance, not legal advice. Legal, payment and cancellation content must be reviewed before launch.

Explore Venues Contact Support

Gardens on the map

All gardens

Cancellation and rescheduling

Before accepting a booking

For an existing booking

Preparing Your Celebration Space

Gardens on the map

All gardens

Cancellation and rescheduling

Before accepting a booking

For an existing booking